Find a TAGIT EM Dealer or Service Partner Near You

Our certified TAGIT partners offer localized expertise for seamless installation, configuration, and ongoing support of TAGIT 3D EM EAS systems. For strategic guidance, national-level coordination, or executive support in your region, get in touch with us directly.

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If you want to become a certified TAGIT Partner get in contact here.

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Tagit 3D EM – Technical FAQ for Resellers & Integrators

Find answers to common technical questions about installing, configuring, and optimizing Tagit 3D EM systems. This guide is tailored for resellers, integrators, and technical support teams.

Can TAGIT 3D EM EAS systems detect products hidden in aluminum foil or booster bags?

Yes. TAGIT 3D EM systems are designed to reliably detect products concealed in aluminum foil or booster bags, which are commonly used to bypass traditional EAS technologies like RF or AM.This superior performance is possible because TAGIT systems operate at a low electromagnetic frequency, allowing the detection signal to penetrate conductive materials such as foil. This makes TAGIT one of the most effective anti-theft solutions for environments facing foil-based shoplifting tactics.

Are TAGIT EM EAS labels compatible with other EM EAS systems ?

Yes, with one exception. TAGIT EM labels are fully compatible with all standard electromagnetic (EM) EAS systems except for Meto systems. For customers using both Meto and non-Meto systems, TAGIT offers special dual-technology labels. These are ideal for centralized tagging at distribution centers (DCs) or directly at the manufacturer, ensuring seamless detection across all systems.

Can TAGIT 3D EM systems detect labels on metal objects?

Yes. TAGIT 3D EM systems can reliably detect labels placed on metal objects, making them suitable for a wide range of retail and industrial applications. The only exception is magnetized metals, which can interfere with detection. In all other cases, TAGIT’s patented 3D detection technology ensures accurate performance even on challenging surfaces like cans, foil packaging, or metal tools.

What type of EM label should I use for different products?

To maximize detection performance, label size matters:

Larger products → Use longer labels for a stronger detection signal.
Smaller products → Use shorter labels, or upgrade to high-performance options like:
- Twin Labels
- Power Labels

These specialty EM tags are designed for small or irregular surfaces and offer enhanced detection in high-theft or high-noise environments.

What return on investment (ROI) can I expect with a TAGIT 3D EM EAS system?

TAGIT 3D EM systems offer exceptional ROI by enabling near-complete protection of your merchandise—including items that are often missed by other EAS systems.

With TAGIT’s advanced EM technology and versatile label and tag options, you can effectively protect:

- All product types – from boxed goods and foil-wrapped items to small or irregularly shaped merchandise
- High-shrink categories – electronics, cosmetics, alcohol, tools, books, and more

This broad coverage leads to:

- Significant shrink reduction
- Higher inventory accuracy
- Faster return on system investment

Are there any products that cannot be protected with the TAGIT 3D EM EAS system?

Almost all products can be protected using TAGIT 3D EM EAS labels and tags. The only exception involves items made from or containing magnetized materials, which can interfere with electromagnetic detection. Thanks to TAGIT’s low-frequency operation and 3D detection field, the system supports:

- Retail items with rounded surfaces, small, in metal, foil, or plastic packaging
- Books and media in metal
- High-theft products across grocery, electronics, cosmetics, and more

This unmatched versatility makes TAGIT 3D EM one of the most flexible and comprehensive anti-theft systems on the market.

What nearby systems or devices can cause environmental noise interference with a TAGIT EM EAS system?

Certain electronic or electromagnetic devices located near your TAGIT 3D EM system can introduce environmental noise, which may affect detection performance.

Common sources of interference include:

- Air conditioning units
- Desktop computers or monitors
- LED and fluorescent lighting
- Other EM systems, such as Meto

This type of interference is not unique to TAGIT—it affects most electromagnetic EAS systems. However, TAGIT’s low-frequency operation and 3D detection design help mitigate many of these effects, especially when paired with proper system tuning.

How can I improve TAGIT 3D EM system performance in high ambient noise environments?

While reducing environmental noise is ideal, TAGIT 3D EM systems are designed with advanced features that maintain strong performance even in challenging conditions.

To optimize detection in high-noise environments:

- Use a Master-Master configuration to boost signal processing
- Enable Turbo Mode for enhanced detection power
- Apply sensor-based tuning to fine-tune sensitivity and stability

These advanced configurations allow the system to adapt to interference from nearby devices like air conditioners, computers, or other EM systems.

What is the maximum aisle width supported by TAGIT 3D EM systems?

TAGIT 3D EM systems can detect security labels across aisle widths of up to 1.3 meters, depending on the type of labels used and the system configuration.

To achieve optimal performance at wider aisle widths:
- Use longer or high-performance labels
- Consider a Master-Master or Turbo configuration
- Ensure the system is properly tuned for environmental conditions

Tip: Proper label placement and system setup play a critical role in maintaining reliable detection at wider entrances or exits.

How can I maximize detection and aisle width with TAGIT 3D EM systems?

To achieve the best detection accuracy and widest possible aisle coverage, you should optimize both the system configuration and the label selection. Here’s how:

System Configuration:

-
Use a Master-Master setup for stronger and more balanced signal coverage.
- Activate Turbo Mode to boost detection power in wider or high-traffic aisles.
- Incorporate sensor-based tuning to adapt to environmental conditions and reduce interference.

Label Optimization:
-
Apply longer EM labels on larger products to increase detection range.

- For small or difficult items, use high-performance labels such as:
Twin Labels
Power Labels
Special surface-specific tags

Combining advanced configuration with the right tag type ensures maximum protection and wider aisle spacing

Global Network of Authorized TAGIT EAS EM Partners

AUSTRALIA

Vitag Pty Ltd

Melbourne

Retail

info@vitag.com.au
tel. +61 (0) 3 8873 4100

BRAZIL

SafeHouse

Sao Paulo

Retail

info@safehouse.com.br
tel. +55 (0) 11 99 168 -9267

CZECH REPUBLIC

Centurion Systems s.r.o.

Prague

Retail

centurion@centurion.cz
tel. +42 (0) 724 500 502

COSTA RICA

Integradores de Sistemas de Seguridad

San Jose

Retail

Libraries

info@caseg.cr
tel. +506 (0) 225 360 09

CROATIA

Pro Alarm

Krizevci

Retail

Libraries

info@proalarm.hr
tel. +38 (0) 515 603 500

Peran

Zagreb

Retail

peran@peran.com.hr
tel. +385 (0) 148 222 86

ECUADOR

Lumens S.A.

Quito

Libraries

patriciacarrera@lumens.com.ec tel. +593 (0) 2 2464 975

HUNGARY

BAR-GRAPH KFT

Csomor

Retail

Libraries

info@bargraph.hu
tel. +36 (0) 309 403 065

WEGA TECH

Budapest

Retail

Libraries

info@wegatech.hu
tel. +36 (0) 123 214 82

Sdema

Security Paper

info@sdemagroup.com
tel. +972 (0) 390 094 44

MEXICO

VAELTECH SYSTEMS

Mexico City

Retail

Libraries

info@vaeltechsg.com.mx
tel. +55 (0) 574 818 48

PAKISTAN

CSS Pakistan

Islamabad

Retail

Libraries

info@csspakistan.com
tel. +92 (0) 51 211 0525

PERU

T&A Electronics

Lima

Retail

Libraries

POLAND

JK System

Dobroszyce

Retail

Libraries

info@jksystem.pl
tel. +48 (0) 713 153 515

PORTUGAL

Sensorequipe

Lisbon

Retail

geral@sensorequipe.pt
tel. +351 (0) 218 062 607

SLOVAKIA

ORIS Plus

Trnava

Retail

info@orisplus.sk
tel. +421 (0) 905 869 724

SOUTH AFRICA

Retail

SOUTH KOREA

UNICOM

Seoul

Security Paper

info@iunicom.co.kr

THAILAND

PenNueng

Bangkok

Libraries

info@pen1.biz
tel. +66 (0) 93654 5544

TAIWAN

TAIWAN EAS TECH

Taipei

Retail

Libraries

info@taiwan-eas.com.tw
tel. +886 (0) 0225 0313 48
ext. 234

UNITED KINGDOM

1st Point UK Ltd

Hillingdon

Retail

info@1stpt.co.uk
tel. +44 (0) 7710 096 587

B2BSG Solutions Limited

Finchampstead

Retail

info@btoblinks.net
tel. +44 (0) 7831 509 239

S A Secure Ltd

Langstone, Newport

Libraries

info@sasecure.co.uk
tel. +44 (0) 1633 415 590

VIETNAM

IDT Vietnam

Hanoi

Libraries

info@idtvietnam.vn
tel. +08 (0) 44 6291 1401

Let me know if you need further information regarding TAGIT EAS solutions. I'm happy to assist.
Mascha Smets | Client Relations
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